пинко Основы Разъяснения

пинко Основы Разъяснения

пинко Основы Разъяснения

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He stated that customer support wasn't responsive. We advised the player to contact his payment provider to investigate the issue. We also recommended him not to deposit any more funds until the issue was resolved. The player later confirmed the issue was resolved.

A player from India was asked to complete additional wagering requirements for his deposits in Duxcasino, after he already lost them before. The player confirmed the issue was resolved and his winnings were received.

The player from Kuwait has been blocked after accumulating winnings due to having an active self-exclusion in a sister casino. The player later confirmed that the deposit refund was processed successfully, therefore we marked this complaint as resolved.

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Despite the verification, he was later asked to upload deposit documents, delaying the process. He has been waiting for 4 days since the withdrawal request and views this as a delay tactic.

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The player from Germany had his withdrawal cancelled without further explanation. Player’s complaint has been resolved successfully.

The player from Germany is dissatisfied with the withdrawal process. The player this url confirmed he received his winnings.

Промокоды. Нигде их специально искать не нужно – обычно промокоды публикуют очевидно в разделе бонусов. Доступны как новым, в частности вдобавок дотоле зарегистрированным игрокам.

The player from Portugal had reported a delay in her withdrawal request which had been initiated on April 30th, exceeding the stated 72-hour processing period. She had also mentioned inconsistent responses from the casino's chat support. Despite the casino's assurance that the payment had been processed, the player's withdrawals were canceled and the funds were returned to her gaming wallet.

After she communicated with the Complaints Team, the casino had requested additional documents for account verification. After the necessary documents were provided, the casino had processed the refund. The player confirmed the receipt of her remaining winnings. Thus, the issue had been resolved successfully.

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After the player's account was unexpectedly disabled, he had threatened legal action. Fortunately, the situation had been resolved when the player's funds were credited to him. We had marked the complaint as 'resolved' in our system.

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